Corrections Policy
Our Commitment to Accuracy and Accountability
We are committed to publishing accurate, fair, and reliable journalism. We recognise that mistakes can occur, and we believe that correcting errors promptly and transparently is essential to maintaining the trust of our readers.
Our Corrections Policy explains how we handle factual errors, clarifications, updates, and requests to review published content.
We welcome feedback from readers, contributors, experts, and individuals or organisations mentioned in our reporting.
1. What We Correct
We correct material factual errors that could mislead readers or significantly affect their understanding of a story.
These may include:
- Incorrect names, titles, dates, locations, or figures.
- Inaccurate quotations or misrepresented statements.
- Incorrect descriptions of events, decisions, or developments.
- Errors in statistics, research findings, or other factual claims.
- Misattributed information or material errors involving sources.
- Misleading captions, headlines, photographs, or other published elements.
We assess each reported error individually and take appropriate action based on its significance, the available evidence, and the potential impact on readers.
2. How to Report an Error
If you believe an article published on our website contains an error, please contact our editorial team through our website’s contact page or designated editorial email address.
Please include:
- The headline and URL of the article.
- The specific statement or passage you believe is incorrect.
- A clear explanation of the alleged error.
- Supporting evidence, such as official documents, reliable sources, relevant records, or links to verifiable information.
- Your contact details, if you would like us to respond directly.
You do not need to be the subject of an article to report a potential error. We welcome good-faith corrections from all readers.
3. How We Review Correction Requests
Every credible correction request will be assessed on its merits.
Our editorial team may review the original reporting, consult the contributor, check source material, examine relevant documents, and seek independent verification where appropriate.
Where necessary, we may contact the person or organisation concerned for clarification or additional evidence.
Submitting a correction request does not automatically mean that an article will be changed. We will make decisions based on the available evidence, the seriousness of the issue, and our editorial standards.
We aim to review requests promptly, although complex matters may require additional time.
4. How Corrections Are Published
When a material factual error is confirmed, we will correct the article as promptly as reasonably possible.
Depending on the nature of the error, we may:
- Amend the inaccurate statement.
- Add a correction note explaining what was wrong and what has been corrected.
- Update an inaccurate headline, caption, summary, or other associated content.
- Correct related posts or promotional material where reasonably practicable.
- Notify the relevant contributor and, where appropriate, the affected individual or organisation.
Correction notes will be clear and proportionate to the error. Where appropriate, they will identify the nature of the mistake and the date the correction was made.
We will not knowingly leave a significant factual error uncorrected merely to avoid embarrassment or criticism.
5. Corrections, Clarifications, and Updates
We distinguish between corrections, clarifications, and updates.
Corrections address information that was factually wrong when published.
Clarifications explain information that was ambiguous, incomplete, or likely to create a materially misleading impression, even where the underlying facts were not strictly incorrect.
Updates add new information or developments that became available after publication, such as new official figures, subsequent court decisions, election results, or responses to earlier reporting.
When appropriate, we will indicate that an article has been updated or clarified. Routine spelling, grammar, punctuation, and formatting changes that do not alter meaning generally do not require a public correction note.
6. Headlines, Images, and Social Media
Our responsibility to correct errors extends beyond article text.
If a headline, photograph caption, summary, graphic, or other published element is materially inaccurate or misleading, we will review and correct it where necessary.
Where an error has been shared through our social media accounts or other distribution channels, we will take reasonable steps to correct the record on those channels when practicable.
We recognise that correcting an article alone may not fully address the impact of a widely circulated error.
7. Requests to Remove or Rewrite Articles
We understand that individuals and organisations may challenge published material or request its removal.
However, a request for removal does not automatically justify deleting an article. We consider the accuracy of the reporting, the public interest, privacy and safety concerns, applicable legal obligations, and any new evidence provided.
Where reporting is accurate and remains in the public interest, we may decline a request for removal. Where substantial errors, serious ethical concerns, or other compelling circumstances are established, we may correct, substantially revise, restrict, or remove content as appropriate.
We will not use corrections to conceal accurate reporting or improperly suppress legitimate public-interest journalism.
8. Allegations, Disputes, and Right of Reply
Not every disagreement with a published article constitutes a factual error.
Individuals and organisations may disagree with our interpretation, analysis, criticism, or reporting of matters of public interest. We will consider their concerns fairly but will not automatically change an article solely because its subject disputes the conclusions.
Where a credible challenge raises a genuine question about accuracy or fairness, we will review the relevant evidence. When appropriate, we may publish a response, clarification, or additional context in accordance with our editorial standards.
We take particular care with serious allegations and will correct material misrepresentations when established.
9. Archived and Republished Content
Older articles may remain accessible because they form part of the public record or provide historical context.
If a material error is discovered in archived content, we will assess it under the same principles used for current reporting and make appropriate corrections where reasonably practicable.
When republishing, syndicating, or substantially reusing previously published material, we will take reasonable steps to ensure that known material errors have been addressed.
Where relevant, we may add a note explaining subsequent developments or limitations in older information.
10. Transparency and Editorial Independence
Correction decisions are made according to evidence and editorial standards, not political pressure, commercial interests, personal relationships, or threats of reputational harm.
Advertisers, sponsors, contributors, public officials, and other external parties cannot demand a correction simply because they dislike a story.
At the same time, we take legitimate complaints seriously regardless of the identity, status, or influence of the person raising them.
We aim to handle correction requests consistently, fairly, and transparently.
11. Our Commitment to Readers
We believe that credible journalism requires a willingness to acknowledge mistakes and correct them responsibly.
We will continue to review our reporting, respond to credible concerns, and improve our editorial practices to maintain accuracy and public trust.
If we make a significant factual error, our responsibility is to address it, correct the record, and learn from the experience.
Accuracy matters. Accountability matters. Our commitment to readers does not end when an article is published.
